April GP/Other HCP TARGET – MDU and Risk – South & Central
Agenda:
1:00pm – 1:10pm – Intro/SY Training Hub Update
1:10pm – 2:30pm – Preventing and managing complaints – MDU
2:30pm – 2:45pm – Break
2:45pm – 4pm – Risk Management – NHS Resolutions
Aims for this session:
-Identify common causes of complaints with relevant laws and how to manage them
-Discuss techniques to reduce the risk of litigation
-Introduction to NHS Resolutions and how they can support General Practice workforce
Bookings
Bookings are closed for this event.